Exploring challenges in correlating onboarding experience with developer retention, with insights from attempts at Shopify and the importance of measuring developer learning during onboarding.
This week we’re joined by Gail Carmichael, Principal Instructional Engineer at Splunk. At Splunk, Gail’s team is responsible for improving developer onboarding, which they do through a multi-day learning program. Here, Gail shares how this program works and how they measure developer onboarding. The conversation also covers what instructional engineers are generally, and how Gail demonstrates the impact of her team’s work.
Discussion points:
- (1:16) The Engineering Enablement & Engagement Team at Splunk
- (8:01) What an Instructional Engineer is
- (14:36) The developer onboarding program at Splunk
- (16:05) Components of a good onboarding program
- (21:11) Why having an onboarding program matters
- (28:17) Measuring onboarding at Shopify (Gail’s previous company)
- (31:39) Measuring developer onboarding at Splunk
Mentions and Links