12min chapter

TED Radio Hour cover image

The state of fashion

TED Radio Hour

CHAPTER

The Cost of Convenience: Online Shopping's Impact

This chapter explores the transformation of shopping habits with a focus on online purchasing, especially from the perspective of busy parents. It highlights the environmental and financial repercussions of high return rates in online shopping, stemming from the practices initiated by early e-commerce retailers. The discussion also sheds light on the complexities retailers face in managing returns, emphasizing the ethical implications of consumer behaviors and the sustainability challenges within the fashion industry.

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