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231: Support Expectations

Under the Radar

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What Is the Best Way to Provide Customer Support?

Widow smith was having its crazy first couple of weeks. Would get multiple emales per second into that, which is completely impossible to keep up with and to manageand justwitwas a bit of a nightmare. In some ways, i like the way that most games in the apstore don't have support generally. But it's certainly something that is part and parcel with having, you're in india, i think we justa that we've developed an expectation that this is what you do.

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