Platform Classics: Chicken & Egg
Talking about Platforms
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Evolving Dynamics of Platform Competition
This chapter examines how platform competition has transformed since a key paper in 2003, focusing on technological advancements like mobile apps and AI. It highlights the dual impact of personalization on established players and emerging startups, showcasing examples in food delivery and ride-hailing services. The discussion emphasizes the importance of data-driven strategies in enhancing user experiences and the competitive landscape in the digital realm.
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