Inside the Strategy Room cover image

252. Growth leader mindsets and behaviors

Inside the Strategy Room

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Driving Sustainable Growth Through Customer Engagement

This chapter explores the crucial role of executives in directly engaging with customers to enhance decision-making and create feedback loops. It emphasizes the balance between short-term performance and long-term growth, advocating for courageous investment strategies and effective talent management. By dissecting growth initiatives and focusing on relevant KPIs, the chapter underscores the importance of agile resource allocation and actionable insights for sustained business development.

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