How to Cut the Dragon of Chaos Down to Size

You have to listen and not jump in there too quickly with a damn solution because what the hell do you know? So you listen to them, lay out the problem space. They lay their cards on the table. Then you say, well, we don't have to pay attention to this or that. And that's the cutting the dragon of chaos down to size. That's what it is. You look at the dragon of Chaos and it starts to shrink. Okay, so, and that's because by looking at it, you indicate to the dragon that you're bigger than you thought you were"