008 - Church Conflict: How to Make a Plan to Disarm It Before It Starts, with Shane Heilman
Good Ideas For Churches
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How to Empathize and Acknowledge Passive Aggressiveness
Anyav was asked if he could apply this to a church setting. Anyav replied, totally. The first example that came to mind were some people on the worship team who were what a rick warren would call garsxt required. Empathizing and acknowledging that they're making a point is an important step in building trust with someone you don't know how to deal with.
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