On-Premises Pain, Copilot Curiosity, and a Glimpse into Global Secure Access: Practical 365 Podcast S04E38
The Practical 365 Podcast
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Navigating Customer Success and Engineering Collaboration
This chapter explores the dual roles in customer support for Global Secure Access, highlighting the importance of communication between teams and customer success. It emphasizes collaboration with engineering teams and the value of early adopter feedback during the deployment process.
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