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2min chapter
Leveraging AI for Better Insurance Outcomes From Risk Management to Customer Care - with Mark McLaughlin of IBM
The AI in Business Podcast
The Shift from Reactive to Proactive Insurance Services
This chapter explores the shift in insurance technology from reactive measures to proactive, personalized support for users, especially claimants. It emphasizes advancements in predictive capabilities that enable insurers to provide tailored advice and enhance their role as partners in managing risks.
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