5min chapter

Ditching Hourly cover image

Ron Baker - Time’s Up!

Ditching Hourly

CHAPTER

How to Think About Capacity Planning Under a Subscription Model

Jonathan Mayer: CPA firms trying to be all three. You can't sell Rolls Royces and Chevy's out of the same dealership. It's confusing to your customers, as Tim Williams likes to say a brand can only stand for one thing. So you really, you have to focus here, whether you call it niching or I don't care. There's a principle in medicine that says if you've never done something before, gee gosh, you shouldn't be doing it on your customers' behalf.

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