Case Interview Preparation & Management Consulting | Strategy | Critical Thinking cover image

725: Customer Strategy in the Age of AI (with Mark Abraham, BCG’s Personalization Lead)

Case Interview Preparation & Management Consulting | Strategy | Critical Thinking

CHAPTER

AI Innovations in B2B and Government

This chapter examines the transformative impact of AI applications in the B2B and government sectors, showcasing a food distribution company's 10% revenue increase through smart engagement strategies. It also highlights Microsoft’s data analytics improvements and the Australian government's advances in digitized public services during the pandemic, illustrating the speed and personalization AI technology brings to various industries.

00:00
Transcript
Play full episode

Remember Everything You Learn from Podcasts

Save insights instantly, chat with episodes, and build lasting knowledge - all powered by AI.
App store bannerPlay store banner