Introduction

This episode originally aired on cold call in October 2016. Harvard Business School professor Seydal Neely breaks down how one real-life manager approached the challenge of leading a hugely diverse, underperforming group back to success. In this era of global business and hybrid work, managers are struggling like never before to unify teams that are geographically separated and culturally diverse. McKinsey Global Institute Research suggests 400 mid-size emerging market cities will generate nearly 40 percent of global growth over the next 15 years.