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EP 71: TJ Parker (Founder, PillPack) on Selling to Amazon for $1B and Going to War with Big Pharma

The Logan Bartlett Show

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The Importance of Being an Industry Domain Expert

There's a balance between being an industry domain expert and having the first principles kind of naivety of asking questions or trying to reinvent things. I would have assumed given your background where you grew up all of that that you would have been much more on the industry domain expert. But it sounded like there were elements of naivety that actually benefited you all going in. Did you feel like maybe you just knew 90% of it and the last 10% would have kept you from doing it? No I think I just knew like if you think about the environment that I that I built my expertise in it was mostly the actual like interaction with the customer right It was like working behind the counter accounting pills

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