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4min chapter
CEO of Cal.com Bailey Pumfleet: building an open source rocketship ("Stripe for Time") | ODF alum
The Deep End by ODF
The Founder's Role in Understanding Customer Needs
This chapter emphasizes the necessity for founders to deeply understand their customers' needs and industry intricacies. It highlights how expertise in product details can improve customer relations and sales conversations, positioning founders as solutions architects who build trust and confidence.
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Discover
highlights
Listen to the best highlights from the podcasts you love and dive into the full episode