Ken McElroy Show cover image

Is Affordable Housing a Thing of the Past?

Ken McElroy Show

00:00

The Impact of Customer Service on Loyalty

This chapter explores the vital role of customer service in fostering consumer loyalty and shaping a company's reputation through management and employee behavior. Personal anecdotes highlight both positive and negative service experiences, emphasizing the significance of well-trained personnel and effective communication in enhancing customer interactions.

Transcript
Play full episode

The AI-powered Podcast Player

Save insights by tapping your headphones, chat with episodes, discover the best highlights - and more!
App store bannerPlay store banner
Get the app