Fixable: Kelli - “How do I deal with a communication breakdown?"
TED Health
00:00
The Power of Connection and Trust in Healthcare
"I feel like these are definitely things that I can manage and I'm grateful to have a manager," she says. "We've got a lot of moving parts. These are sick people, this is a little thing we can do to maybe improve things." She adds: Maybe it won't affect patient outcomes, but at least it'll make coming to work a little less miserable.
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