Steve Portigal is a consultant who helps organizations build more mature user research practices. He’s the author of Interviewing Users: How to Uncover Compelling Insights and Doorbells, Danger, and Dead Batteries: User Research War Stories. He’s also the host of the Dollar to Donuts podcast about research leadership. In this conversation, we discuss the skills required for conducting successful interviews with users.

Show notes

• Steve Portigal (portigal.com)
• Steve Portigal (linkedin.com)
• Portigal Consulting
• Interviewing Users: How to Uncover Compelling Insights by Steve Portigal
• Doorbells, Danger, and Dead Batteries: User Research War Stories by Steve Portigal
• Dollars to Donuts podcast
• Dale Carnegie
• Dunning-Kruger effect

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