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Christine McKay - Why not ask? How to negotiate and get more without the battle

Inside Influence

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Emotional Intelligence in Negotiation

This chapter explores the critical role of emotion in both business and personal negotiations, advocating for the recognition and labeling of feelings instead of suppressing them. It highlights the transformation of potentially hostile encounters into rational dialogues through emotional management, emphasizing the power of self-awareness and proactive engagement. The speaker reflects on their experiences and the concept of 'fierce grace,' advocating for a balanced approach that prioritizes relationships over combative tactics.

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