#297 - May Special: Negotiation ft. Chris Voss (part 2)
30 Minutes to President's Club | No-Nonsense Sales
00:00
Mastering the Art of Silence in Negotiations
The chapter explores the effective use of silence in negotiations to convey intimacy and connection, highlighting differences in responses between assertors and accommodators. It emphasizes the impact of body language, tonality, and deliberate pauses in communication to convey firmness and boundaries collaboratively. Strategies such as using a specific tone and maintaining authenticity are discussed, along with techniques like the late-night DJ voice to handle tough negotiation situations and shift power dynamics.
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Transcript
