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#31 - Why No One Listens to Your Research Reports with Caitria O’Neill of Google

Awkward Silences

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Product Planning - What's the Upfront Time Estimate?

I try to make sure that I am engaged before any research is done with product planning. It's like an open-door policy where I just want the team to know that I should be interpreting and hypothesizing what the user is experiencing in the product. The study themselves, I generally take a day to two days, depending on the number of people that I'm actually going to interview. And then one of the speed up methods I use at that time is I have those five topics or however many topics I need to get to per interview.

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