Designing Services, Capturing Outcomes, and Managing Expectations

This chapter explores the difficulty of being open with colleagues and highlights the benefits of engaging with the team to design a service that meets their needs. The speakers also discuss the role of technology in improving efficiency and emphasize the importance of early engagement in syllabus design and managing expectations.

Play episode from 19:41

Transcript

The AI-powered Podcast Player

Save insights by tapping your headphones, chat with episodes, discover the best highlights - and more!

Get the app