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The Unsung Heroes of Bureaucracy
This chapter examines the often-overlooked but vital role of bureaucracies and institutions in society, drawing parallels with historical events like Dr. John Snow's cholera research. It contrasts the cultural allure of mythology and heroes with the essential functions of information networks, storytelling, and collective trust in shaping civilization. The discussion also underscores the need for a richer narrative around bureaucratic contributions to crucial areas like healthcare and education.