How to Fight for Your Users

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Jason: I like to observe them using the design. There's no better way to know whether it's working or not than to actually watch them struggle with it. And another way that I fight for the users is just kind of being vocal about bad design, especially by enterprise level companies who have the capital to fix it. Jason: The value you're bringing and the value this podcast brings to our industry are immeasurable.

Jason Ogle shows us how we can all be design superheroes with the right mindset. He reveals how grit trumps talent, every day. He reminds us of the peril that bad leadership and ego can have on a team and organization. He challenges us to never stop fighting for our users. He also inspires us to be a catalyst for our community.

Secret Identity (6:49)
Origin Story (11:14)
Biggest Superhero (21:31)
Biggest Failure (28:51)
Awkward Testing Story (35:06)
Design Superpower (40:35)
Design Kryptonite (43:04)
UX Superhero Name (49:16)
Fights for Users (57:09)
Habit of Success (61:28)
Recommended Book (67:10)
Best Advice (69:58)

Check out the detailed show notes and Eli Jorgensen’s astonishing superhero artwork at userdefenders.com/050

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