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#CX 61: A Culture of Customer Obsession w/ Ned Arick

B2B Growth

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How LinkedIn Helps You Succeed

Getting the customer in the room is the essence of voice of customer. Ned: I think it's so important to, you know, we talk holistic experience that customer journey. When someone looks at my LinkedIn profile, they know me. Mostly time is a story about how I failed. You know, that's my goal. That's what I'd love to do.

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