66. Partnering with Corporate Employee Volunteer Programs with Lynn Margherio
Volunteer Nation
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How to Track Your Success With Employee Volunteer Programs
LZ Granderson: You talk about your net promoter score and your satisfaction with the volunteer experience. How do you go about tracking these success and these metrics with your employee volunteers? LZ: We track everything via our Salesforce, Customer Relationship Management Database. After every volunteer shift, we will send an email out with that thank you and then a link to a volunteer survey.
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