There's often a misperception that incorporating stress cases into your work is going to mean that you ultimately have to do more work. It's more oftentimes I think it's more of a lens than anything else. The same is true when you're doing design work, right? Once you learn to think about stress cases and once you learn to thinking about a wider range of people, you're simply thinking about them.
Design for Real Life is a profound and inspiring book. The more things become automated and robotic, the more evident the need to remain human becomes. This book compels us to strive to stay human especially in our approach to how we design for other humans. It deeply challenges the long-held status-quo of resistance to […]