Are You Trying to Make It Easier for People to Switch to Your Solution?

Vendors are not really incentivie to off board people efficiently. If you know that many of your customers use am on x, for example, and solution x has been in the market, then do what you can to make it as easy as possible to migrate data from x to your solution. There's also useor experience considerations ritamin. And if one of the requirements for your new purchases is that they have an eventual path to change in the future, then you're going to need to address u front.