
Do You Need to be the Best Barista in Your Cafe?
Keys To The Shop : Equipping Coffee Shop Leaders
00:00
The Coffee Shop Is Run by a Collection of People
The coffee shop is run by a collection of people who have different strengths. And so the idea that you need to always be sort of better than your staff at something that you expect them to do is misguided, he says. "I don't really care if the owner knows how to pour a tulip or extract an amazing shot of espresso"
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