26min chapter

The Fintech Blueprint cover image

What really happened at Synapse according to Founder Sankaet Pathak

The Fintech Blueprint

CHAPTER

Navigating Financial Turbulence

This chapter explores the myriad challenges faced by fintech companies like Evolve and Synapse in managing payments and transactions. It highlights issues such as missing payment files, inaccurate user balances, and systemic flaws during migration processes, which have led to significant financial implications. The discussion emphasizes the need for improved transparency, accountability, and communication to restore customer trust and enhance operational integrity.

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