Intercom on Product – New podcast with Intercom co-founder Des Traynor and SVP of Product Paul Adams
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Getting the Right Balance Between Experience and Context
The level of experience with the product matters, like to the objective piece, the level of experience in your industry matters. And then the impact of the changes that you're working on matters too. Even though everyone uses it once, everyone uses it. That's why it deserves so much attention.
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