Intercom on Product: Building Software in an AI-first World cover image

Intercom on Product – New podcast with Intercom co-founder Des Traynor and SVP of Product Paul Adams

Intercom on Product: Building Software in an AI-first World

CHAPTER

Getting the Right Balance Between Experience and Context

The level of experience with the product matters, like to the objective piece, the level of experience in your industry matters. And then the impact of the changes that you're working on matters too. Even though everyone uses it once, everyone uses it. That's why it deserves so much attention.

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