Lowe's: Marvin Ellison
Wisdom From The Top with Guy Raz
00:00
The Importance of Not Losing Your Core Customer
Guy Raz: When I arrived at JCPenney, it was hemorrhaging money. He says the company had over $6 billion in debt and its free cash flow was a negative $2.7 billion. But he says there are three important things he learned from his experience there. Raz: The first is that you have to eliminate communication filters between CEO and front line.
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