The Rise of Multidisciplinary Pain Centers

Anupam Jena: Once you've put the power in the hands of the patient, it can be hard to reclaim. He says we are a consumer society that believes in the power of a magic pill. And once consumers gained more leverage in the medical realm, guess whose opinions began to matter a lot more? Yep. AnupamJena: By putting all this attention on customer satisfaction, or patient satisfaction, we're creating a consumerist culture in healthcare.