
Episode 61 - Toby Baker on Customer Experience, and why we should learn the good and bad from B2C
Two PreSales in a Pod
00:00
The Anatomy of a Demo
Toby: The ability to affect change within an organization by a vendor and help buyers, because the vendor doesn't do it all when you look at an implementation plan. Mark: Always think about the customer as someone who's trying to affect changing their organization and how you could help them do that. And if you're not subscribed, please do already.
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