3min chapter

The CX Cast cover image

288: The Green Consumer Paradox

The CX Cast

CHAPTER

Is There a Virtual Cycle?

There has been some backs, and they're always consumers who are a bit fed up with singer single add with some green in it. Having said that, i think it's also a virtual cycle. The more you communicate on this, the more transparent or the more you're going to notch consumers into more sustainable behaviors. And so that's also, i think, a driver of change as well.

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