Business of Tech: Daily 10-Minute IT Services Insights cover image

Mon Oct-16-2023: SMBs Embrace Tech for Resilience, VBScript, NTLM changes, Google's AI protection

Business of Tech: Daily 10-Minute IT Services Insights

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Introduction

This chapter explores how small and medium-sized businesses (SMBs) are leveraging technology, including automation and artificial intelligence (AI), to enhance resilience. It highlights their adoption of automation solutions, CRM systems, and AI-powered automation, as well as their desire for a four-day work week and confidence in utilizing AI without job displacement concerns.

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