The Ticket: Discover the Future of Customer Service, Support, and Experience, with Intercom cover image

Our grand experiment with ChatGPT and generative AI

The Ticket: Discover the Future of Customer Service, Support, and Experience, with Intercom

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Is This Really Good Enough?

We're trying to do our customers a favor. Like it's easy to come out with like the hype machine. In practice, the only person who gets to decide that it's our customers. So when we release summarization, we're taking the their word for it that it's really valuable. How many features are in the beta five, six? Yeah, depends you want to count them something like five or six. What else is there? There's several of like text editing and text reshaping features.

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