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Frontline Stories: Crisis Communications During a Breach

The Defender's Advantage Podcast

CHAPTER

The Challenges of Crisis Communications

Don't let your communications get ahead of the investigation. Having a live spokesperson with not enough information to share and putting them out on a daily basis just creates a lot of unnecessary news cycles. It doesn't convey confidence in the investigation. And so you're just keeping your organization in a news cycle in a negative way. Not letting your public statements get ahead of forensics investigation is really important to this process.

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