Consumer Rights
Money Box
00:00
Can the Shop Tell You You've Got to Chase the Courier?
As a customer, you get more rights that seem as if you're on line. The risk for the product lies with the business until they've delivered it to you or to your nominated person. Andrew: It's an incredibly steep learning curve in fairness. I believe the smaller shops can all cite bad examples but lots of retailers really will go over o open above to meet the needs of a customer. And don't want to disappoint, because disappointed customers very rarely come backnAn ultimatey, that's what drivese often, the positive return policies that customers adopt.
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