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Episode 396: Aloha to your strategy

Software Defined Talk

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What Happened to Southwest Airlines?

Southwest Airlines lost an estimated $825 million due to a lack of technology. Cote: The company has been failing to invest in technology over this very long period of time. He says the pilots are fundamentally asking like, why can't you not provide us better computing systems for us to do our job? Kote: Southwest Airlines is going to be the poster child for this digital transformation project.

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