6min chapter

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#506 - Elizabeth Stokoe - The Science Of Analysing Conversations

Modern Wisdom

CHAPTER

Are You a First-Mover?

For the most part, people aren't doing things. They're saying things and making sure that you talk about things in an appropriate manner is relrelly important. The ends of conversations, when somebody is calling up as a service user, it's up to the service user to kind of say, right, this is over. And they say, thanks or thanks very much. Then the service provider will say, thanks, and then by by. So it goes, thanks, thanks by by really, really, really commonly,. now, in my lot of analysis of all these patients calling their g ps. Is sometimes the end of those conversations, they end in a very orderly way. But

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