2min chapter

The Daily cover image

From Serial: ‘The Retrievals’

The Daily

CHAPTER

The Importance of Complaining Up

There's a balance you have to strike as a woman patient. You have to complain just the right amount to be taken seriously, but not so much that you seem shrill. Laya knew she'd need to perform a whole range of things in order to get help. Her pain is more likely to be underestimated than men's. Black women are more likely to have their pain ignored no matter what they do.

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