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Identity Fraud is a Customer Experience Opportunity

Banking Transformed with Jim Marous

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Is Covet Changing the World of Identity and Fraud?

New account fraud increased by a hundred and nine % in 20 21, with take over fraud increasing by 90% during the same period. In fact, in some of the traditional forms of fraud that we tag at, trans union, account takeover, like you just met, mentions the identity fraud, we actually saw rates go down. The fraudulent activity to come back, and probably att an increased rate. Our message to the market is is make sure that you're prepared. Understandt while the activity might have gone away a bit during a covid that the the fradsters are going to come back at financial institutions, because that's where the money is.

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