The Power of Nonverbal Communication

"I have the worst of both worlds. Here's my coffee experience and I'll get back to my earlier point in a second," he said. "When you walk downstairs to Starbucks or when you go to that networking event, it's automatic and then you can focus on your verbal communication." He added: "If you don't do it, not only are you not going to be present, but you're going to run into this type of situation"