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#105: Live from Summit: Why journey mapping is the last, sustainable differentiator in a competitive fundraising marketplace, and how you can master it, with Michael Johnston

The Build Good Fundraising Podcast

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Enhancing Donor Retention Through Strategic Collaboration and Persona Mapping

This chapter explores the strategic initiatives of a fundraising organization focusing on donor retention and acquisition in Canada. It highlights the importance of collaboration among vendors and the development of donor personas to create a personalized engagement experience.

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