3min chapter

The Jordan Harbinger Show cover image

668: Tipping | Skeptical Sunday

The Jordan Harbinger Show

CHAPTER

Can Tipping Really Make Service Worse?

Tipping can actually make service worse, because it causes the business to make the lowest tipped servers do the most tables. Good workers suffer as a result. Workers who aren't as good end up getting paid and get tips they probably shouldn't have gotten. And then you end up in situations where you have to do tip pooling, right? I was going to say, don't they try to solve that by just making everyone share tips, which also sucks. They try to.

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