3min chapter

Life and Art from FT Weekend cover image

Author Elif Batuman. Plus, our obsession with feedback

Life and Art from FT Weekend

CHAPTER

Why Doesn't Feedback Work?

Abraham klucker is an academic whose pi neared the field of feedback. He's been researching work place feedback for more than two decades, and now he identifies as a feedback sceptic. Here he talks to esther about why he thinks it doesn't work. Why do we care about fedback to begin with? We often want to change the behavior of the other person. Paradoxically, it's often ineffective.

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