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Premium Products and Consumer Preferences
The chapter explores how consumer companies like Procter & Gamble are introducing new premium products to meet consumer demand, such as Secret, Old Spice, Native, and Head & Shoulders Bare, catering to preferences for effective and upscale items, even if they are not revolutionary. It also discusses PNG's strategy of launching products with fewer ingredients to respond to consumer concerns and the concept of 'upflation' in pricing strategies.