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Trump Documents Continued & Life Lessons from Sports (with Sally Jenkins)
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The Importance of Candor in Workplaces
Even the best person in the world, the greatest of all time, subjects himself or herself to withering criticism from the coach. So you start from an impersonal standpoint and you don't make it about them. You make it about the performance. That's one thing great coaches do. And I think that people accept data much better. They accept film. Coaches have a real advantage in the film room because they can play your performance back to you. The biggest lesson for an ordinary workplace is that even the toughest coach never delivers the criticism without also delivering the fix.
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