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781: The Beginner’s Guide to Finding Undervalued, Off-Market Deals in ANY Market

BiggerPockets Real Estate Podcast

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How to Setup a Call Center Strategy That Works for You

It's actually fairly simple to set up. We had to source, vet the operator, make sure that they can actually do it correctly. And we create scripts that takes me about 30 minutes to an hour every month just to update their scripts. From there, we also had to set up a CRM and a delivery from there. Once a month, we do KPI reporting and we're tracking all different types of things as far as contacts, conversion rate, speed to lead.

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