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081: How to Improve Psychological Safety with Minette Norman

Habits of Leadership

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How to Give Positive Feedback to Your Team

If people have not established at least a baseline of I trust you, they're not going to tell the truth. So if you go straight to what am I doing that may be making you feel unsafe, people probably won't answer that. But we'll definitely prompt people with a whole bunch of things that can be damaging to psychological safety and then ask the question, what am I inadvertently doing? And you'll get people to be quite honest and become aware of things that they were not doing.

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